| Now we have accepted that VoIP is no longer | | | | allocated for VoIP alone. Therefore, there needs |
| just a phone service, it has become feature rich | | | | to be a compression taking place to compact the |
| as it merges with computer configurations. The | | | | voice data into a considerable size before it gets |
| VoIP's existence has changed considerably over | | | | transmitted over a packet switching network. |
| the last few years, coupled with the availability of | | | | G.723 codec that is incorporated in VoIP standard |
| broadband connection to the Internet, plus leaps in | | | | protocol H.232 can take a 64kb/s stream of data |
| multimedia technology in which virtual operations | | | | and squash it down to a mere 5.5kb/s or so. |
| with remote sites becomes more enhanced, | | | | Generally, for VoIP to work reliably over WAN |
| makes VoIP service a viable alternative to | | | | links, there has to be low jitter, low packet loss, a |
| traditional communication offerings.Cost savings is | | | | considerably high-speed connection between the |
| not the only driving force for VoIP | | | | endpoints, and less than 200ms delay.3. |
| implementations, enterprises have to consider | | | | InteroperabilityCompatibility between VoIP |
| some business aspects that VoIP can bring about. | | | | equipment from different vendors is a very |
| VoIP creates potentials for applications that could | | | | important aspect to boost the use of VoIP |
| not have been done before. Collaboration, | | | | products. Without standardized quality of service |
| integration, and interactivity between employees | | | | mechanisms businesses would need to buy all the |
| and applications are one of the several business | | | | equipment and the QoS server from the same |
| benefits that enterprises can derive from VoIP | | | | manufacturer. The VoIP world seems to be |
| adoption. Nevertheless, amid euphoria of VoIP | | | | divided between many vendors with reluctance to |
| technology, there are three important aspects to | | | | establish interoperability and some who are trying |
| look at before a company goes VoIP. In the | | | | to be end-to-end supplier but at the same time |
| following paragraphs I will summarize the aspect | | | | worried about interoperability. The protocols used |
| of security, stability, and interoperability that play | | | | in VoIP communication are still considered fairly |
| a key role in the successful implementation of | | | | complex in comparison to most of the other |
| VoIP.1. SecurityVoIP implementations may expose | | | | protocols involved in Internet applications. SIP |
| new security risks and challenges that somehow | | | | (Session Initiation Protocol - a signaling protocol for |
| become greater concern than quality and | | | | Internet conferencing, telephony, events |
| cost-efficiency among vendors and users. VoIP | | | | notification, and instant messaging), that is |
| networks are vulnerable to all the same security | | | | regarded as simple and elegant the other |
| risks as traditional IP data networks, including: | | | | protocols, is still not efficient.On the bright side, |
| Denial of Service (DoS), viruses, worms, Toll | | | | however, SIP is approaching status as an IETF |
| fraud and unauthorized access, Spoofing, and port | | | | (Internet Engineering Task Force) standard, after |
| scanning. | | | | several years of work. With the recent version, it |
| It is recommended that organizations should | | | | has achieved a greater amount of stability and |
| adopt a layered, defense-in-depth security | | | | changes are becoming smaller and smaller. Phone |
| strategy to address the issue with the increasing | | | | switch companies such as Nortel have recently |
| proliferation of new Internet-borne attacks and | | | | begun supporting SIP, and now the manufacturers |
| malicious activities in recent years. In this | | | | of handsets and related devices will soon ramp up |
| architecture, the network is segmented into | | | | their support. Motorola, Avaya, and Proxim have |
| secure zones protected by layers of firewall, | | | | made collaboration on the creation and |
| intrusion prevention, and other security services. | | | | deployment of IP telephony solutions that will |
| This strategy allows the organizations to logically | | | | deliver new extents of communication mobility |
| split and secure voice and data networks in front | | | | and network connectivity.Finally, with these three |
| of individual voice and data components and | | | | VoIP aspects covered, businesses will be able to |
| between interactive points in the network.2. | | | | maximize their investment by applying it as the |
| StabilityOne of the main issues of VoIP is the | | | | backbone of internal communication such as |
| amount of bandwidth required for each call. There | | | | phone conversation, videoconferencing, instant |
| must be adequate bandwidth reserved and the | | | | messaging, faxing, etc. Another area that will |
| quality of the link must be well maintained | | | | widely make use of VoIP is call centers, in which |
| throughout each call to ensure the users are not | | | | Web contacts, virtual operations with outsourcers |
| affected. As the very nature of VoIP call is | | | | overseas, and remote sites, such as home |
| real-time, any disruption during the call would be | | | | agents, all could improve the customer |
| easily noticeable and unacceptable. The two issues | | | | experience. New VoIP applications that we have |
| that enterprises usually have to deal with here are | | | | not thought about may also come into existence |
| bandwidth and quality of service (QoS).VoIP calls | | | | as the services generates more business and |
| need a data transmission speed of 64kb/s to | | | | profits for companies.Al Falaq Arsendatama is |
| produce the quality of voice comparable to that | | | | web entrepreneur specializing in technology and |
| of a normal telephone call. That 64kb/s channel | | | | finance. Please visit Direct TV vs Dish Network |
| needs to remain open and unaffected for the | | | | Comparison for free guide on selecting a satellite |
| duration of the call. Theoretically, VoIP installations | | | | TV network. |
| would not allow such a huge bandwidth to be | | | | |