Your ultimate resource for IVR and voiceXML technology
 

Feel free to browse through our extensive library of articles on IVR and voiceXML

 

Article #353: Interactivity Is Key

(Browse for more articles)

 
How to use the latest in Interactivity Simplicity - Easy to establish, you can
tools to increase sales and provide be up and running in minutes
exceptional customer service Pricing at this time ranges from no
Many companies are trying to charge for the FREE version, Express
differentiate themselves from their $19.50/month and $89.50/month for the
competitors. Imagine the power of your Pro. All features listed above are
site or marketing message if you include included in all versions. Additional
ways for your customers or potential features and functions are available with
customers to interact with you on a Express and Pro services.
personal level, immediately. InfoSystems - Info Systems offers a
Studies have shown that if you can number of web-based interactive products.
address customer questions or concerns at Browse-N-Talk tm is a "Click to Call Me"
the point of initial contact or at a button that, strategically positioned on
buying decision point on a site, a web page, allows visitors to click on
conversion to buyer is greatly increased. it and immediately connect via the
In addition, customer satisfaction is regular telephone to a customer support
truly enhanced or sales person.
Take a look at the following great tools Call Mail tm allows subscribers to send
that will allow you, to become e-mails with a "Click to Talk to Me"
Interactive. button in the signatures. The recipient
Live Person - Live Person's of the e-mail clicks on the button and is
"Click-to-Chat" functionality can be immediately connected via regular
quickly added to your website. All that telephone with the sender
is required is that you download a small Vox2eMail tm is an indispensable tool for
file and insert a couple of lines of code business travelers, managers, staff or
to your HTML page. Your visitors will not customers. It allows them to send an
require any plug-ins or software to chat e-mail with a voice message attachment
with you. from any touch-tone phone in the world.
Features include: Pricing ranges from Free for the
Chat with your visitors - You can accept Vox2eMail service to various pricing
or decline the request to chat you may structures for the other services.
also "call" a visitor on your site and Broadc@stHTML Broadc@stHTML from
ask them whether they would like to chat. MailWorkZ is an email marketing software
If operators are unavailable or offline, product that has fully integrated the
the customer is given the option to email Human Click technology. Customers using
your company. Broadc@st to create, manage and send
Statistics - you will see complete info email marketing campaigns can also
on all your visitors. Where they came include the "Click-to-Chat" button right
from, what pages they are looking at and within their email campaign.
how much time they spend at your site. Pricing is $249 to create and send
Sounds - You can hear notification of a multiple campaigns, each with up to 500
visitor to your site or a request to emails, $795 to manage multiple campaigns
chat. of up to 5000 emails, and $2495 to manage
Multiple Operators - You can assign multiple unit limed size campaigns. Human
multiple operators to handle incoming Click costs are extra.
chats.






1 - A - B - C - D - E - F - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - 12 - 13 - 14 - 15 - 16 - 17 - 18 - 19 - 20 - 21 - 22 - 23 - 24 - 25 - 26 - 27 - 28 - 29 - 30 - 31 - 32 - 33 - 34 - 35 - 36 - 37 - 38 - 39 - 40 - 41 - 42 - 43 - 44 - 45 - 46 -