Phone Line Priorities For Multiple Reporting Systems

With all the emergency response systems on theDemarc (telephone block at the point where the
market today, it's sometimes hard for the installertelephone line enters the house or business) to
to figure out how to wire the telephone lines toensure that it can seize the line and cut off
insure proper order of signaling, especially if theyanything else that is using that line, when it needs
are an alarm technician that has just been thrustto call out.
into a new market.2. Security Alarm System. This system goes
Case in point: John (not his real name) has beensecond because it concerns safety as well as
working on security systems for several years,security.
and has just been handed an installation of a3. PERS System. This one is next, and must be
Personal Emergency Response System (or PERS),able to seize the line from any system that uses
and told to "just follow the instructions, it's easy".scheduled signaling and the telephones.
(How many times have I heard that through the4. Health Monitoring System. This type of system
years?)uses motion detectors to track the movements
So, John goes to the site, and finds out theyof the client, and can warn of a possible fall, or
have a security system, a separate fire alarmmedical problem, and usually calls in at a
system, and one of the new health monitoringpredetermined time schedule (typically every two
systems that calls in every two hours to ahours).
server which analyzes the clients activity.5. House Phones. These are always hooked up
He installs the PERS system which, as it turns out,last in line. A fire, security problem, or health issue
is an easy install, for once. Now, he's faced withis always more important than what dress Aunt
the problem of how to hook up the telephone lineBetty is wearing to the wedding. The Fire and
to the new system.Security Alarm systems should always be wired
Where does this one part fit in to the whole offor proper line seizure, and the PERS system
the clients systems? Well, here's your answer. Itwhen possible, whereas the health monitoring
comes down to priorities, and one word that issystem can be wired in parallel with the house
bigger than most every other word in the Englishphones, since every signal that it sends is not a
language: LIABILITY.critical issue. It's better if it can be wired for
This word pops up the most when discussing fireseizure, but not mandatory. (Typically, both the
alarm systems, but there is a certain amount ofPERS and the Health Monitoring systems have
liability in every type of system a company cantelephone plugs in the back to attach the phone
install that deals with a form of protection for theline in series, like an answering machine.)
client.If a client does not have all the systems listed
Here then, is the proper order of priority:above, just leave the ones they don't have out
of the list, but keep the same order, and you'll
1. Fire Alarm System. This system (by fire code)always have your systems dialing in with the
has to always be first, before any other kind ofcorrect priority, and keep liability where it belongs:
system and the house telephones. It's usuallyanywhere but on your shoulders.
necessary to run a phone line all the way to the