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Voice over IP Telephony Comes of Age

With the advent of widespread broadband over the internet. In IP telephony, much
Internet connections, consumers are progress has been made on a standard
discovering what businesses have known called T.38, whose mission is to convert
for a while. Voice over IP telephony, or the fax sound into sendable data. Another
VoIP as it is known, can be a viable and option is iFax, the T.37 standard that
cost effective alternative to the Plain sends faxes as an email attachment or a
Old Telephone System (POTS). remote printout using the Internet
As VoIP upstarts are popping up Printing Protocol. Today, separate Fax
everywhere, most notably Vonage, Packet8 lines can be added by most VoIP providers
and Skype, even the big Internet Service for an extra charge.
Providers are offering voice over IP Emergency services such as 911 are also
packages to their residential subscribers an issue with IP telephony. It is the
Such features as caller ID, call nature of the Internet that tying a
forwarding, automatic redial, and even particular node to a geographic location
3-way calling are standard on most VoIP is quite difficult, and street addresses
packages, whereas many phone companies are not easily routed to a nearby call
consider them add on's and will charge center. In the U.S., the FCC has mandated
you extra. But the real kicker is, if it that VoIP providers implement Enhanced
is right for you and you pick the right 911 (E911). Providers are making progress
Voice over IP solution, you should be by encouraging their customers to
able to reduce your phone bill by half or register a street address to their phone
more. number, enabling them to route emergency
How Does Voice over IP Work? calls to a nearby call center.
IP Telephony is a packet switching Voice over IP and Broadband Connections
technology, as opposed to circuit While a broadband connection is not
switching as used by the PSTN (Public absolutely necessary, it is what makes
Switched Telephone Network). The PSTN VoIP shine. Many households are turning
method uses copper wires to physically to DSL or cable modems for their internet
connect one caller to another through a connections, and wireless broadband WiFi
series of circuit switches, as hotspots are popping up everywhere.
illustrated by the switchboard operators The problem with DSL is that it is
of old. provided by telephone companies which for
In voice over IP, the analog voice is the most part require you to have a
converted into digital packets that are landline, pretty much defeating the
routed through the internet, and in the purpose. Some regional Telco's are
case of one of the parties being on a starting to unbundle their DSL services
PSTN connection, the packets are routed by offering "naked DSL", an Internet
to the nearest local switching station connection without the analog line on the
and placed back on the PSTN. If both local loop. When you think about it,
persons are using VoIP, then there is no there really doesn't seem to be much
reason to use the PSTN, and the entire motivation for the Telco's to promote
conversation takes place over the VoIP, as it would effectively be like
Internet. cutting their revenues in half.
Needless to say, this is much more cost If your household has cable television,
effective than using land lines for the you more than likely can get broadband
entire distance. If a caller in New York access through a cable modem. Most cable
uses VoIP to call a PSTN number in providers charge around $50 a month for
Seattle, the call doesn't leave the broadband internet access, and for those
internet until it reaches the switching who utilize the Internet often, a high
station in Seattle, making it for all speed internet connection is well worth
practical purposes, a local call. the price. Some cable IPS's offer
The Drawbacks of Voice over IP Telephony residential Voice over IP for $40-$50 a
There are some points that one should month. Through the pure play VoIP
seriously consider when thinking about companies like Vonage or Packet8, you can
dumping the POTS. VoIP generally requires get VoIP for around $15-$25 a month,
a Broadband Internet connection, which in potentially eliminating the need for a
turn requires power. If a power outage land line at all.
should occur, you have no telephone Wireless networks also work great for
service. Battery backups could solve this VoIP, and are especially convenient if
problem, but not on a long term basis. you travel a lot. Hotspots all over the
Internet Service Providers (ISP's) also world allow you to call anywhere using a
have a tendency to go down occasionally, WiFi VoIP phone. Internet phones come in
though they are getting better all the all shapes and sizes with all kinds of
time. Calls can be forwarded to your cell bells and whistles. From a full business
phone if your power is out, but in real desk phone from Cisco, to phones
disaster situation, even cell phones are indistinguishable from cell phones, even
not a perfect backup, as seen by regular cell phones that are VoIP capable
Hurricane Katrina. Faxing over an IP - new products and technologies are
network has proven to be problematic. Fax coming out every day to get you better
machines scan a document and convert the connected for less.
data into sounds, which don't travel well




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