Public Mobile and Wind - The Emerging Cell Phone Service Players

Just about a year ago, a peer of mine talkedMobile, an entirely new cellular start up, launched in
about how he preferred I called him in theToronto. WIND Mobile is a subsidiary of Globalive
evenings just so he didn't get charged for theCommunications. Their aim was to develop plans
calls. The "evenings and weekends free" conceptthat were built around customers' needs. They
has been around for a while now, but hadoffer a wide range of plans and don't charge for
recently started to fade away. A few years ago,extras, unlike other cellular companies. They even
Canadian cellular companies offered many bellsoffer a few unlimited plans, an idea that's
and whistles to attract customers to their side ofconsidered a no-no amongst the big-three. Their
the pond. This however has started to fadead campaigns feature around the customer,
away. I remember a time when Fido had freehence portraying them as a consumer's advocate.
Fido-to-Fido calling, unlimited evenings andTheir website is designed more as a conversation
weekends, as well as unlimited incoming calling.piece and less like a corporate eye-sore. In the
Best of all, you could get these features in almostfour months since their launch, they have already
any plan without having to pay extra. Since thoseattracted over 35,000 subscribers.
days, Rogers had taken over Fido and many ofAnother up-and-coming player to watch out for is
those wonderful gimmicks started to fade away.Public Mobile. Their launch date is set for the
Until recently, the cell phone industry has beenmonth of May, yet they have already opened up
one big oligopoly. Three major players Rogers,a total of 25 stores in their operating cities,
TELUS, and Bell, have been setting and matchingToronto and Montreal. They plan to launch with
their prices to take advantage of customers.just one cell phone plan - one they believe will
They have even tried to hide the Wirelessattract a whole slew of customers. The proposal
Number Portability act for the most part, an actis simple - unlimited talk and text for the price of
law that allows cellular customers to take their cell$40 a month. Although this will attract many
phone number with them if they decide to movephone yakkers and texters, I still think they are
to another service. Moreover, they havemissing a huge market. They are missing out on
customers locked in to an agreement - a factorthe normalites - the category of people who don't
that explains why Canada's cell phone market isspend most of their waking hours on the phone.
competitively inactive for the most part.These people spend no more than $25 - $35 a
Now, there are new players to change the game.month on a cell phone plan. However, Public Mobile
They will be playing a new game, however - themight attract those cell phone users who end up
game of unlimited. In December 2006, WINDspending over $60 because of overuse.